FAQs

Card Activation

How to activate my card?

You can activate your card by visiting www.idoag.com and entering the card number and date of birth on the Activate Screen. Once you activate your card online and we verify your student status at the University database, we’ll send a confirmation email to your registered email address.

How many days would it take to activate the Card?

Once you activate your card on our portal, the card is activated immediately. If you face any problems, please contact our helpdesk at info@idoag.com

Why do I need to activate my card?

This step is put in place with respect to safety and security of your card so that it is not misused. You need to activate your card to avail all the benefits offered under IDOAG program that includes discounts, Board Of life and Campus connect.

What if I'm having problems activating my Card?

If there is a problem activating your card, contact us at info@idoag.com.

Using the Card

Activating Card:

  1. Go to www.idoag.com
  2. Enter your 16 digit card number and date of birth (as per college records) and click “Activate”.
  3. Complete the short form and you’re done with activation. 

Using the Card for getting discounts with online brands

  • Once you’ve logged on to IDOAG website, Go to our Offers Page > Select an offer of your choice> Click on the “Offer Image”.
  • You’ll have a coupon code and T&C written on this offer window. Read the T&C
  • In certain cases you will have to generate the coupon code by clicking on the button given there. Please note that the coupon code can only be generated once in 2 hours so be cautious about this.
  • Now go to the respective Brand website as given on this page as well : For eg www.goibibo.com and select an item to buy
  • When you go ahead for making payment, put your coupon code in the box provided and click “Apply Coupon”
  • Your final bill will be discounted or if there is some cash carry value to it, you’ll get an amount credited to your account on our partner’s portal with respect to value of the coupon that it carries.

Using your card for offline shopping

  • Once you’ve logged in to the IDOAG website, Go to our Offers Page>Select an offer of your choice> Click on the “Show Offer” icon.
  • Read the instruction carefully including T&C written on this offer window
  • Now go to the store where you would want to avail the offer. Please make sure that the store where you go should be the one where the discount is valid.
  • Flash your IDOAG card and Student ID at the store
  • Get your discount on the bill
  • Please note that we have an application given to brands where they can validate any card based on user credentials. In case your card is not activated or active, the applicable discounts will not be applicable.

Cardholder's Issues

What if I never receive my card?

Firstly, we make sure that there is no such problem existing in first place, but if it does, you may contact us at info@idoag.com

What if my card is stolen or lost?

You must report a stolen/lost card to the IDOAG Card Office by sending us an email to info@idoag.com. You may still be able to login to our portal with your credential but for offline offer you’ll have to renew the card by paying a nominal fees and courier charges.

What if I forget my login/password?

Your login ID is your registered email ID. In case you forget your password or some more issues, contact info@idoag.com

How do I subscribe/unsubscribe from receiving emails from IDOAG?

All the important information pertaining to your login credentials, Lost Password and any other grievance redressal mails cannot be unsubscribed till you are subscribed to the IDOAG program. But you can choose to opt out our of newsletter communication and promotions emails by clicking “Unsubscribe Here” on the newsletter emails/Promotions emails.

What if I am not seeing the emails sent by IDOAG program?

Make sure that your email is registered as non spam email on your email system. You may be getting the email in your spam folder.

Internships

How can I apply for internships at the brand partners?

Go to our website www.idoag.com and click on the internship. You can select under internship from there and  filter your search according to you preferences. You’ll also be able to see the trending internships that people are applying to.

Under your login page, you can check the internships that you’ve applied to and the status of the internship.

Also to get a short preview of the internships, you can go to the Brands’s page on the website and just hover over to your favorite brand to check if they are giving any internships.

Association

I am a business interested in offering a discount, what do I do?

If you are a business that is interested in becoming a part of this IDOAG program by offering discounts to students, please refer to our associate page. You can also send us an email to contactus@idoag.com

We are a University and our students are sending us mail to associate with us, What to do?

If you are a University, willing/curious to associate yourself with us, you may send us an email to contactus@idoag.com. We’ll get back to you regarding association, for the IDOAG program.

We are a school and our students are sending us mail to associate with us, What to do?

If you are a School, willing/curious to associate yourself with us, you may send us an email to contactus@idoag.com. We’ll get back to you regarding association, for the IDOAG program.

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